Dutch Archery|europe Archery| Worldwide Archery je vindt alle pijl en boog artikelen bij ons Verzending over de gehele wereld De Scherpste prijzen
Since 2016, we have an obligation to let you know that you can register for a complaint to the European ODR platform. This is also described in our terms and conditions.
The procedure is as follows.
1. You sign a complaint first with us. this preferably via e-mail or letter
(if we do not come to a agreemente you can go to step 2.)
2. You log a complaint with the foundation Webwinkelkeur.
(if they Can not help you then you are free to file the complaint via the platform of the European Union. Go to step 3
3. You file your complaint to the European ODR platform odt This platform can be found at http://ec.europa.eu/odr